Need help? Get support in the community forum. Need more? Maybe commissional work is for you!
Need help? Get support in the community forum. Need more? Maybe commissional work is for you!
The community forum is the place to go if you need help, want to request a feature or tutorial, or just want to talk about something else.
You can also show what you’re working on or check out what others are creating with ORK Framework.
Your questions in the community forum are answered on a regular basis – please check if your question (or a similar question) has been asked already before posting.
An unofficial discord managed by ORK users can be found here:
Support is available in the community forum. I’ll regularly answer all open questions in the forum, but there’s no fix time I’ll be available in the forum. Due to personal reasons my availability is currently limited, but I try to answer questions in the forum 2-3 times per week.
Support via email is not generally available (unless you where asked to contact me via email, e.g. for sending a test project). You can contact me via email for inquiries regarding purchase and pre-purchase questsions, commissional work (see below) and paid support.
Emails will usually be answered within 72 hours (Monday to Friday) – please resend your emails only if you didn’t get a response within a week.
Regular support is available Monday to Friday, there’s no guaranteed support on Saturday or Sunday.
You can contact me in English and German. Emails in other languages wont be answered.
In case you need direct support or faster responses you can contact me for paid support via email.
You need additional services? I’m available for commissional work to help you creating your project!
You need a special feature included in ORK Framework? Beside doing a feature request, you can also contact me for commissional work. There are 2 types of feature implementations available:
In both cases, you’d get early access beta versions of the features to test and see what needs to be changed.
Also, you can do a group buy on features and team up with others to share the costs – see this thread in the Community forum for details.
You need help creating your project with ORK Framework or need custom tools or scripts? Contact me for commissional work to help you with your project – this can include (but is not limited to):
It’s best if you already have some kind of design document or description of what you need before contacting me. The more detailed, the better I can estimate the costs.
Want to include ORK Framework 3’s logo in your game?
Here’s a pack with different variations and sizes of ORK 3’s logo.
If you need a different size than the provided versions, either resize one of the existing logos or contact me via email.